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Prasenjit Singh

Work

Selected work

A curated set of projects across healthcare products, internal systems, realtime experiences, analytics, and operational software.

Flagship case study

012025FlagshipFeatured

Rebuilding an internal healthcare operations platform

Reframed a workflow-heavy internal platform around clearer stages, handoffs, and state logic so live operations could move with less ambiguity.

An internal healthcare platform redesign focused less on polish and more on reducing operational ambiguity, tightening workflow structure, and making the system easier to run under pressure.

  • Platform
  • Product
  • Operations
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Selected archive

022025

Designing a more resilient telehealth stack

Strengthened consultation workflows around reconnect behavior, media state, and failure recovery under real network conditions.

In telehealth, reliability is felt as product trust before it is diagnosed as infrastructure.

  • Healthtech
  • Realtime Systems
  • Reliability
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032025

Modernizing operational analytics and data workflows

Reworked analytics and reporting workflows so operational teams could move from fragmented exports toward clearer, more actionable visibility.

Data becomes leverage when reporting, workflow design, and follow-up logic stop living in separate worlds.

  • Data Platform
  • Analytics
  • Workflow Automation
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042025

Improving the patient-facing digital health experience

Refined mobile care journeys around trust, continuity, and clearer coordination across the patient experience.

Patient-facing health software earns trust through clarity at stressful moments, not polish in isolation.

  • Mobile
  • Product
  • Experience
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